Established in 2011, The Yellow Ribbon Network (YRN) has been a U.S based collaborative platform supporting the transformation of the military and Veteran experience through information and technology. As a mission-driven non-profit, the YRN offered a unique depth and breadth of expertise in financial innovation, multiple counseling channels, housing solutions, workforce development, healthcare information, and education tools. Each YRN pillar informed research and analytics to advise leaders, stakeholders and influencers on best practices through the advancement of technology.

Throughout the history of the YRN innovation engine, the network delivered key insights, metrics and engaging measures to non-profit partners, for-profit services providers, employers and governments ensuring that they have the right information at the point of decision. With the committed partnership of Prudential, MetLife, Citibank and others, the YRN has served as the access point for community providers who focused operations on Military & Veteran families through all phases of deployments and transition to civilian life. Today, the YRN includes thousands of individual users, non-profit partner organizations and community service providers across the United States and 9 countries.

For years, the YRN continued to build and attract the nation’s best and most impactful non-profits by offering key tools and programs that produced efficiency and the ability to report every metric needed to win grants and sustain as an organization. Some of those components are Case Management, File Management / Workflow, Financial Assessment Tools, Action Plans, Tasks, Document Management & Sharing, SalesForce API, Data Management and Connectivity, Custom Applications. real-time Notes & History, Secure Client Messaging, Committee Approvals, Grant & Volunteer Management, e-Signing technology and Robust Reporting. All of these functions can be performed within the highly secure, ADA compliant, HIPPA & HUD (HMIS) compliant cloud-based platform.

How the Pandemic Exposed the Non-Profit Crisis

As a result of the COVID-19 national crisis, the YRN has partnered with several organizations that have little to do with the military community. 10’s of thousands of organizations were forced to close, many of whom will never open their doors again due to the lack of preparation for remote management. By offering a remote access workspace to better suit employees for work from home, the YRN answered the call for many organizations. The YRN facilitated the work environment for organizations to manage their employees time, communications and workflow. Through robust customization, the YRN has now transformed some of its interface to accommodate those organizations to better assist their clients. With a few customizations, applicants were now sure they were in the right place to receive assistance during the pandemic. There is still much more to do.

What is the Coordinated Assistance Network (CAN)

Welcome to the Coordinated Assistance Network (CAN), a portal to meet the demands of the changing world we live in with a goal of making people’s lives better. The CAN is dedicated to closing the gap of health equity through a number of pillars, which empowers service providers to deliver sound remedies no matter the applicants social, economic, demographic or geographic differences. The CAN is a portal where applicants can simplify their search for a wide variety of support, as needed. One request connects the applicant to multiple non-profits partners who are in a position to help an applicant, based on applicant criteria and need. Applicants can not only request assistance, but are able to securely store, share and electronically sign documents, communicate with providers, manage personal finances, set tasks, and much more, through the HIPPA compliant platform. The CAN is always free of charge to applicants.

The CAN creates opportunities to enrich lives through powerful fintech tools, HUD housing programs, employment initiatives and education solutions. Simply put, the CAN is an intersection of philanthropy, impact and measurement. While economic equity and endurance are forefront of the CAN for applicants, the system is a powerful resource for non-profits and stakeholders to embrace the change 2020 has exposed. A full suite of technology tools is available for non-profits to perform nearly every function of a day-to-day operation, ultimately streamlining their services to those who need them the most. Applicants are offered self-help tools within their dashboard to assess and learn, while enabling them to become part of their own solution. When they require more assistance, they have the ability to make a request and be connected to local and national programs with one application. The CAN maximizes opportunities for non-profit partners to meet the needs of applicants simply and effectively. The CAN understands the frustration applicants endure by repeatedly providing the same information to multiple service providers. The CAN is well on its way to be a portal of connectivity and change, which opens a world of new opportunities for the greater social public.