Email: [email protected]
We understand and share your concerns regarding your children's access to the Internet and the Internet's access to your children. Consistent with the Children's Online Privacy Protection Act, we do not knowingly request or accept information submitted to Coordinated Assistance Network ™ or its Network web sites by any visitor under 13 years of age. If we become aware that an individual under 13 has provided information to us through the site, we will not use or disclose that individual's information for any purpose unless required to do so by law. However, there are organizations that have programs designed specifically for youth of various ages, and for those purposes, we recommend that minors between the ages of 13 and 18 ask and receive their parents' permission before accessing the site or sending information about themselves or anyone else over the Internet.
When you visit our site, you may provide us with two types of information: personal non-public information you actively choose to disclose ("Active Information") and use information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse our site ("Passive Information").
We receive and store much of the information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
Registration: In order for you to take advantage of certain services provided on the Site, we may require you to complete a registration form. As part of this registration form, we may require select personal information, including your full name, city, state, last four of your social security number, military and discharge information (where applicable) and e-mail address. To allow you to express yourself beyond just the information collected during registration, we enable you to provide additional information, such as your name, your address, your email address, a site Account screen name, etc. In addition, you may choose to include photos of yourself or images of your choosing in your site account profile. As indicated below, in the section titled "Sharing Your Information", you can control how this information is displayed and used.
We receive and store certain types of information whenever you interact with us. Coordinated Assistance Network™ and its authorized agents broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities and providing customer services such as support. Active information is not shared with other organizations unless authorized by Coordinated Assistance Network™ and its platform for the benefit of our members and site users. We may use your active information to send emails to you with related news, products, offers, surveys, promotions, information, and notify you about updates to the site. If at any time you do not wish to receive such emails from us, please send us an email at [email protected].
In Short: Some passive information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our site.
We automatically collect certain information when you visit, use or navigate the services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
We collect cookie identifiers, or others such as the ones used for analytics and marketing and other similar data. We use Passive Information to gather information about our users and to enhance and design the site to make it easier, faster and friendlier to use. We do not connect any passive information to your personal information or email address. The passive information we collect is used for internal review to improve the content of our Site.
The Coordinated Assistance Network will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. Coordinated Assistance Network™ will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete and current. The personal information you provide to Coordinated Assistance Network and its network of websites will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law. You have the option to store some information for future use if so desired.
Defining a cookie. A cookie is a small file placed onto your device that enables CAN features and functionality. For example, cookies enable us to identify your device, secure your access to CAN and our sites generally, and help us know if someone attempts to access your account from a different device.
The below chart is included that breaks down exactly what cookies are used for:
|Categories of Use||Description|
|Authentication||If you’re signed into CAN cookies help us show you the right information and personalize your experience|
|Preferences, features, and services||Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on CAN more easily. They also provide you with features, insights, and customized content in conjunction with the CAN portal|
You can access other websites through Coordinated Assistance Network ™ and its network websites. When you do so you are doing so subject to their policies regarding privacy and data collection, and you should read those sites' privacy policies to make sure you agree to them before using such sites. When you choose to access such sites, you should read their privacy policies to make sure you agree to them.
We may disclose anonymous information about user habits, characteristics and user patterns, based on aggregate user statistics to advertisers on our site. We will not rent or sell your personal information to anyone and will share your personal information only as described below.
We secure your personal submitted information by using reasonable efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of active information and passive information. Communications that you may have with us via email or U.S. Mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
You can access, update, or delete information in your site account profile at any time by logging in to the site. Once you have logged in, you can update your name, e-mail, password, and/or change your address. We recommend you change your password frequently. You can ask us whether we are keeping personal data about you by sending an email to [email protected] We may require proof of your identity before we provide this information and we reserve the right to refuse to provide you with a copy of your personal data under reasonable circumstances, but will give reasons for our refusal. Coordinated Assistance Network™ database, websites and infrastructure are hosted by NTT Global which ensures the most up to date and cutting-edge technology possible is securing your data.